Case Studies
Explore real implementation programmes across UK sectors, including context, delivery approach, and outcomes measured in revenue, cost, speed, and quality.
Portfolio Snapshot
9+
Programmes Published
9
Industries Covered
90 Days
Typical KPI Window
How to Read These Case Studies
Business context and delivery constraints
Implementation model and integration path
Measured outcomes and adoption signals
Lessons learned and next-phase roadmap
Delivery Outcomes
Each case study includes challenge context, implementation detail, and quantified impact.
03 Dec 2025
Implemented AI-driven enquiry triage, quote drafting, and booking workflows to improve conversion and reduce admin overhead.
+26%
Lead-to-booking conversion
-44%
Admin workload
HomeServe · 9 weeks to full rollout
View Full Case Study18 Nov 2025
Redesigned customer-service operations with AI triage, chatbot resolution, and agent-assist workflows across web and WhatsApp channels.
62%
Automated query resolution
-39%
Average handling time
The Entertainer · 12 weeks to stable production
View Full Case Study02 Oct 2025
Introduced explainable ML risk scoring and automated decision support to improve approval speed while lowering default exposure.
+29%
Faster underwriting
-13%
Default-rate reduction
Lendable Ltd · 14 weeks to production
View Full Case Study26 Sept 2025
Streamlined inbound referral handling with AI-assisted prioritisation and workflow automation for faster patient pathway decisions.
-28%
Referral processing time
+22%
Triage consistency
Norfolk Community Health and Care NHS Trust · 11 weeks
View Full Case Study21 Aug 2025
Combined predictive maintenance signals with workflow automation to reduce unplanned downtime and improve production continuity.
-34%
Unplanned downtime
+11%
Throughput uplift
Wilco Manufacturing · 10 weeks to pilot value
View Full Case Study29 Jul 2025
Deployed predictive planning models and operational dashboards to improve route capacity allocation and reduce service variance.
+18%
Forecast accuracy
-21%
Overtime variance
GXO Logistics · 13 weeks
View Full Case Study14 Jun 2025
Automated proposal drafting, knowledge retrieval, and review workflows to shorten sales-cycle bottlenecks and improve consistency.
-36%
Proposal cycle time
+24%
On-time submissions
Arrowpoint Advisory · 8 weeks
View Full Case Study09 May 2025
Used predictive signals and customer journey automation to reduce avoidable returns and improve margin performance.
-17%
Avoidable returns
+12%
Gross margin recovery
Princess Polly · 10 weeks
View Full Case Study17 Apr 2025
Implemented AI-assisted tenant enquiry handling and repairs triage to improve response speed and service consistency.
-33%
First-response time
+21%
Resolution consistency
Stonewater · 12 weeks
View Full Case StudyNext Step
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